FAQs
Frequently Asked Questions
Product Information
What materials are your display cases made from?
Our display cases are crafted from premium UV-protected acrylic with magnetic lids, designed specifically for Elite Trainer Boxes and booster boxes.
Do the cases protect against UV damage?
Yes, all our cases feature UV protection to preserve your collectibles and prevent fading over time.
What sizes are available?
We offer cases designed to fit Elite Trainer Boxes and standard booster boxes. Check individual product pages for exact dimensions.
Shipping & Delivery
Where do you ship?
We ship throughout the United States and to select international markets. Shipping options and rates will be displayed at checkout.
How long does shipping take?
Standard shipping typically takes 5-7 business days. Expedited options are available at checkout.
How are the cases packaged?
Each case is carefully packaged with protective materials to ensure it arrives in perfect condition.
Care & Maintenance
How do I clean my acrylic display case?
Use a soft, lint-free microfiber cloth with water or a mild acrylic cleaner. Avoid harsh chemicals or abrasive materials that could scratch the surface.
Can I stack multiple cases?
Yes, our cases are designed to be stackable for creating impressive display collections.
Orders & Returns
Can I modify or cancel my order?
Please contact us immediately if you need to modify or cancel your order. Once shipped, changes cannot be made. For cancellations requested by the buyer a fee of 6% will be charged to cover non-refundable payment processing fees.
What is your return policy?
We accept returns within 30 days of delivery for unused items in original packaging. All product returns must be in the same condition you received it and in the original packaging. Return shipping must be covered by the buyer. Please review our full return policy for details.
Still Have Questions?
If you can't find the answer you're looking for, please visit our Contact page and we'll be happy to help.